Monday, May 3, 2010

HomeQ (Barclays Capital Real Estate): INVASION OF PRIVACY

This document says it all! Barclays Capital Real Estate-dba HomeQ-gives "customers" no ability to limit sharing of information.

If you can pay them off, do so.
If you can feed them false information, do so.

You might want to consider mailing them "updates" to your details. If they ask about the "updates" you could deny having sent them, and accuse them of identity theft!

This company is just another Palin-Neocon operation.

Saturday, April 11, 2009

HomeQ: Admits Mistake, Refunds Money, Fixes Credit Report!

How bad is HomeQ? Pretty bad, take a look at this.

The person who sent us this letter mailed a payment to HomeQ in October. The person wrote their social security number on the check. After all, that’s something mortgage companies use, and, perhaps significantly, social security number is one of the means HomeQ uses to locate your loan.


Several months later, HomeQ returned the check, claiming they could not locate the account. They had deposited the check, but withdrew the deposit when they could not locate the account.
As a result, the account went into foreclosure.

Finally it all got straightened out, but at a significant cost in terms of time and money.


As you can see, a complaint was filed in January.

In April, HomeQ saw the error of their ways. The fees were refunded and the credit report was corrected.


The moral: NEVER hesitate to stand up for your rights!

Friday, February 27, 2009

HomeQ: They Estimate, You Make a Free Loan!


HomeQ Servicing is a loan servicer and collection agency all rolled into one (they also use collection attorneys, specifically Glasser and Glasser).

Anyway we decided they deserved their own blog!

Look at this letter. They threatened to foreclose on someone. They demanded a lot of money, and in fact went so far as to say the people should call to make sure they sent the right amount or it would be returned!

Well, they sent the money in December. Look what comes back in February. A letter saying that HomeQ estimated certain expenses, the estimate was wrong, so here's some money back.

The good news is that a check was enclosed with the letter. A poor man's bailout?

The bad news. HomeQ Servicing, or maybe the actual lender (in this case, Wachovia, bailed out and then bought out by fellow bailout recipient Wells Fargo) got free use of the money.

The interest on a few of these "mistakes" could pay for quite a few executive outings.

Oh the letter doesn't explain what the mistake was, so if they get greedy next time, they can just send less!